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Serving Newcastle and the wider North East

Technology made simple, support you can trust.

Friendly, patient one-on-one help for phones, laptops, printers, online safety, and AI β€” with guidance built around your pace.

Need help with iPhones Printers Laptops AI questions
Friendly tech support helper illustration
Patient guidance We teach, we don’t just fix.
1:1Friendly support
LocalNewcastle & North East
PatientNo jargon, no pressure
What we do

Services designed around you

We offer practical, friendly tech support that helps you feel more confident in everyday life.

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One-on-one tech help

Personalised support for your phone, laptop, printer, internet, or general tech questions.

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Device setup

From smartphones to tablets and computers, we set up devices so they work the way you need.

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Online safety

Clear guidance on passwords, scams, phishing, and protecting your digital life.

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Home visits

We can come to you in the Newcastle and wider North East area when a home visit is easiest.

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Remote support

Get help from the comfort of home by phone or video call whenever it suits you.

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Teaching & guidance

We teach step by step so you leave with more confidence, not just a quick fix.

Cutting edge support

AI help without the jargon

Practical guidance for ChatGPT, Copilot, and everyday AI tools so you can use them with confidence.

  • Intro to AI tools with simple examples.
  • Practical workflows that actually save time.
  • Safe and sensible advice for everyday use.
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AI tool introduction

We show you how useful AI tools work in plain English.

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AI for business

Support for admin, communication, and everyday tasks without the hype.

Supportive tech help in person
Local. Patient. Supportive.
Who we are

Helping people feel confident with technology.

We are here to make technology easier to understand and less intimidating. Our style is warm, friendly, and patient, with no jargon and no pressure.

Serving Newcastle Upon Tyne and the wider North East, we help people take their first steps with new devices, protect themselves online, and use AI in practical ways.

100%Local service
5β˜…Friendly support
NENorth East based
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Location

Newcastle Upon Tyne, Tyne & Wear

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Response time

We aim to reply within 24 hours.

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